Molex Premise Networks Announces its new Customer Support Portal
Molex Premise Networks Announces its new Customer Support Portal
Molex Premise Networks launches it’s new Customer Support Portal (CSP), a user friendly, web-based platform that sets a new standard for self-service and remote support, providing anytime, anywhere access to expertise and self-help.
Molex Partners receive fast responses and quick resolution serviced by the Global Customer Support Team. The CSP gives partners the ability to download software updates and user guides, query the Molex Premise Networks Knowledgebase, receive release notifications, track requests, ask a warranty, training or support question, and get fast answers to frequently asked questions, best installation practices, and troubleshooting recommendations.
Dedicated support services provided by the CSP include:
1. Business Partner Program Enrolment
2. Warranty, Training and Support Requests
3. Quality Claims
4. Product Registrations
Register today and easily manage all of this online, including receiving electronic certification at your fingertips. Log in to the Customer Support Portal at https://csp.molex.com or through our website www.molexpn.com